“Google it!” We’ve heard it. We’ve said it. A staple in the cultural zeitgeist, we are all very familiar with Google as consumers. From a business standpoint, the importance of a Google My Business Profile cannot be understated. It is integral for every business; large and small, brick-and-mortar or exclusively online.
You may be curious why it’s important to have a Google My Business profile. Google controls about 92% of the search engine market share across the world. That means if people are searching the web, they’re almost certainly googling. Google connects people to businesses they may normally not have found and connects businesses to decision-makers that can elevate their status from good to great. When considering why it’s important to have a Google My Business profile, consider the impact of starting with trust, being seen, and increasing lead generation.
What is a Google My Business profile?
A Google My Business profile provides you with the ability to list your business and appear in local search results. You can display pertinent information on your business: location, hours of operation, and contact details. A link to your website can be listed and attract web traffic. There are even features available to link upcoming events or articles. With a Google My Business profile, you choose how you are seen in Google search and maps and can even accept online orders.
Plus… it’s free!
Start with Trust
When people are searching your business, knowingly or otherwise, they are beginning their relationship with your business. One of the reasons why it’s important to have a Google My Business profile, is to be in control of your first impression.
It can be frustrating to receive mixed messages from a business, especially after a simple introduction. When information is difficult to find, incoherent, or inconsistent, it turns away potential leads from engaging further or turns away potential customers seeking your goods or services.
There is also the possibility that your business does not get fair or accurate information posted online. Without claiming your Google My Business profile, you will not be notified of reviews of your business or any information that is listed that is inaccurate or outdated.
By having a Google My Business profile, you get to speak for yourself. You can visit your profile anytime to edit or see how many people have seen or clicked on your listing. There is even a question and answer feature that can connect you with your community. What better way to start a relationship of trust and competence than with being available and transparent with people from the second they’ve found you in a search.
Start with trust. Build a reputation for being clear, informative, and up-to-date as a business.
Be Seen
With the Google algorithm being directly linked to your company’s SEO, a Google My Business Profile puts you in a position to improve your likelihood of being seen just by optimizing your profile. With a Google My Business profile, your reviews and location improve your likelihood of being seen.
When questioning why it’s important to have a Google My Business profile, an immediate asset is the ability to be seen in Google Maps. More and more search queries are based on geography. This makes sense. With the immediacy of information available in search engines like Google, searching “restaurant near me” or “law office near me” is an efficient and concise way of searching to get relevant results. Whether or not you know it, you’re being shown businesses first that have a Google My Business profile. In fact, it’s got a cyclical benefit. A Google Business Profile improves your local SEO. A local business listing is more likely to appear when people search using Google maps.
Engaging with feedback from your community is another reason why it’s important to have a Google My Business profile. With a profile, you are able to see, respond, and contact people who leave you reviews. Reviews add to your credibility as a business. While branding yourself with legitimacy is integral to successfully running a business, reviews also benefit your SEO. The Google algorithm favors this and it highers your ranking in search results. Simply put, reviews on your Google My Profile listing improve your likelihood of being seen.
Improve your SEO
Google uses vivid phrases and keywords to help users find businesses in search results. Like traditional website SEO, implementing these keywords and relevant phrases in your content improves your visibility. Therefore it is increasingly important to add keywords that match your business and services to help potential clients find your business in all places possible – your business description, your comments, and your posts. The algorithm favors the specific. Take advantage of the profile tools like Question & Answer, Messaging, and GMB posts to consistently put yourself in the best position to be seen.
The importance of your search engine result page rank increases daily. More and more people are becoming less and less likely to keep scrolling and instead choose to click and engage with top results.
That is the difference between making a connection, completing a sale, or doing business.
To conclude
As our world becomes more insular and our online activity becomes increasingly targeted toward our habits, it’s integral for businesses to stay current on all of the opportunities available to them to gain and maintain people’s attention. With Google’s ever present impact on our daily lives, it is essential to think seriously about the benefits your company can garner from starting with trust, being seen, and improving your SEO with a Google My Business profile. All of this is at your fingertips when you make a profile with a few simple clicks, totally for free.
When considering why it’s important to have a Google My Business Profile, remember you have everything to gain and nothing to lose. Make an account today.